E-commerce is one of the biggest threats to the supermarket and shopping mall. This is a main reason why customer experience is by far the number one trend and focus for supermarket and shopping mall in the coming years.

To combat with this shift to online shopping, the best way is to differentiate the customer experiences that you can’t get online.

To recapture the attention of the customers, supermarkets and shopping malls are transforming into creative social hubs with pleasant indoor environment experience.

In supermarket, removing the unpleasant odours from fresh produces like seafood, meat, poultry and leaked food smell from F&B outlet within the supermarket will create a pleasant environment for the customers to shop and dine. As in shopping mall, having a nice and fresh smelling toilet; and reducing the lingering food smells from food courts to the retail outlet shops and walkways will improve customers’ experience while shopping and enjoying their social time in a food outlet.

Medklinn patented Cerafusion technology offers an effective solution that is proven to create a better experience for customers either in a supermarket or shopping mall by:

• Deodorizing unpleasant smells
• Disinfecting airborne and surface pollutants
• Reducing and eliminating bacteria, viruses and mould
• Reducing chemical usage
• Reducing Volatile Organic Compounds (VOCs)
• Providing a more environmentally friendly atmosphere